Designed for Confidence
At Con-Tempo Furniture, every piece is made with care, attention to detail and quality materials. We want you to feel confident and informed throughout the ordering process and beyond.
Made to Order
All of our furniture is made to order, including bespoke and made-to-measure pieces. We therefore ask that you take care when selecting your furniture and double-check all dimensions, finishes, handles and fabrics before and after placing your order.
If you are unsure at any stage, our team is always happy to advise before production begins.
Changes & Cancellations
If you need to amend or cancel your order, please contact us as soon as possible by phone on 01985 213222, quoting your order number and order date.
As production begins promptly on made-to-order furniture, changes or cancellations may not be possible once manufacture has started. We will always do our best to assist where possible.
Returns
Under distance selling regulations, you may cancel an order within seven working days of delivery.
Please note:
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A £100 collection charge applies where furniture has been delivered and signed for
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Bespoke and made-to-measure furniture can only be returned in the event of a manufacturing fault or quality issue identified on delivery
These conditions reflect the made-to-order nature of our furniture.
Guarantee
All Con-Tempo Furniture products are supplied with a 12-month guarantee from the date of delivery, covering manufacturing defects under normal domestic use.
At delivery, you will be asked to inspect and sign for your furniture to confirm it is present and in acceptable condition. Please retain your delivery note and order confirmation for your records.
If a fault develops during the guarantee period, our customer service team will assist promptly and professionally.
Care & Natural Materials
Our furniture is crafted using high-quality natural materials, including solid wood and veneers. Variations in grain, colour and texture are part of the character of real wood and are to be expected.
Care advice specific to your furniture and chosen finish can be provided on request.
We’re Here to Help
We aim to make ordering from Con-Tempo Furniture a positive and reassuring experience. If you have any questions or concerns at any stage, please contact us and we will always work to resolve matters fairly and efficiently.
Call: 01985 213222
Email: [email protected]
Address:
Con-Tempo Furniture
Roman Way, Crusader Park
Warminster, Wiltshire
BA12 8SP
